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Revenue Cycle Outsourcing Continues with Focus on Accountability

Posted by David Fong on Jul 15, 2019 12:31:11 PM

Health systems are increasing merging in today's ecosphere with an increased push to improve bottom lines. Modern Revenue Cycle Outsourcing Continues with Focus on AccountabilityHealthcare recently interviewed CFOs from different sized health systems on a range of topics, including revenue cycle outsourcing.


The article highlights that more providers are outsourcing their revenue-cycle functions as patients are being made to shoulder a higher portion of their medical costs, while bad debts are increasing.


Michele Cusack, CFO of Northwell Health talked about their needs and experience in outsourced coding in certain specialties. "There are certain coding functions that we’ve outsourced as well," said Cusack. "Just simply a lack of resources within the local area with some of the specialties. Given our size, we’re unable to find them within the marketplace. It’s a hybrid, but all of it is managed by Northwell, because we want to ensure it’s in accordance with how we want to interact with the patient."


Lisa Medovich, chief financial and compliance officer of Peterson Health echoed the sentiments. "It’s really just supplementing our current workforce, not to fully outsource, because we truly believe in looking at and focusing on the blocking and tackling strategies," said Medovich. "It’s holding everyone accountable, and more importantly, holding your vendors accountable to make sure they’re doing their job."


Aviacode is a valued and trusted medical coding partner with its health system clients.  We recognize the need of being an extension of the team and working in collaboration and accountability on the same standards as existing staff.  We provide a 100% commitment of being skilled professionals who are responsive and reliable problem solvers.